# The Medicines (Pharmacies) (Responsible Pharmacist) Regulations 2008, Regulation 4: Pharmacy procedures


(1) The matters which must be covered by pharmacy procedures are—
(a) the arrangements to secure that medicinal products are—
(i) ordered;
(ii) stored;
(iii) prepared;
(iv) sold by retail;
(v) supplied in circumstances corresponding to retail sale;
(vi) delivered outside the pharmacy; and
(vii) disposed of
in a safe and effective manner;
(b) the circumstances in which a member of pharmacy staff who is not a pharmacist may give advice about medicinal products;
(c) the identification of members of pharmacy staff who are, in the view of the responsible pharmacist, competent to perform certain tasks relating to the pharmacy business;
(d) the keeping of records about the arrangements mentioned in paragraph (a);
(e) the arrangements which are to apply during the absence of the responsible pharmacist from the premises;
(f) the steps to be taken when there is a change of responsible pharmacist at the premises;
(g) the procedure which is to be followed if a complaint is made about the pharmacy business;
(h) the procedure which is to be followed if an incident occurs which may indicate that the pharmacy business is not running in a safe and effective manner; and
(i) the manner in which changes to the pharmacy procedures are to be notified to pharmacy staff.
(2) Pharmacy procedures must be recorded—
(a) in writing;
(b) in electronic form; or
(c) in both forms.
(3) Pharmacy procedures must be available at the premises for inspection by—
(a) the person carrying on the pharmacy business;
(b) the superintendent, if any;
(c) the responsible pharmacist; and
(d) pharmacy staff.
(4) Pharmacy procedures must be reviewed regularly.
(5) In this regulation, “pharmacy procedures” means the procedures referred to in section 72A(3) of the Act.

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Source: https://www.legislation.gov.uk/uksi/2008/2789/regulation/4 (the official version)
Page: https://openlegislation.uk/medicines-pharmacies-responsible-pharmacist-regulations-2008/regulation-4
Contains public sector information licensed under the Open Government Licence v3.0. Source: legislation.gov.uk, The National Archives.