Regulation 20 Waiver, reduction or refund of fees
The relevant authority may waive payment of any fee, reduce any fee or part of a fee otherwise payable under these Regulations or refund the whole or part of any fee already so paid–
(a)
in any of the circumstances specified in paragraphs 1 to 3 of Schedule 7, or
(b)
on an individual application for such waiver, reduction or refund, if the relevant authority concludes that exceptional circumstances justify the waiver, reduction or refund in question,
and shall do so in the circumstances specified in paragraph 4 of Schedule 7.