{
  "url": "https://openlegislation.uk/mental-capacity-act-2005-transitional-and-consequential-provisions-order-2007/schedule-1/paragraph-34",
  "json_url": "https://openlegislation.uk/mental-capacity-act-2005-transitional-and-consequential-provisions-order-2007/schedule-1/paragraph-34.json",
  "legislation": "uksi/2007/1898",
  "legislation_title": "The Mental Capacity Act 2005 (Transitional and Consequential Provisions) Order 2007",
  "legislation_url": "https://openlegislation.uk/mental-capacity-act-2005-transitional-and-consequential-provisions-order-2007",
  "path": "schedule/1/paragraph/34",
  "kind": "paragraph",
  "number": "34",
  "heading": "National Health Service (Complaints) Regulations 2004",
  "text": "In regulation 8 (person who may make complaints) of the National Health Service (Complaints) Regulations 2004—\n(a) in paragraph (2)(c), omit “or mental” and “or”;\n(b) after paragraph(2)(c), insert—\n“(cc) is unable because he lacks capacity within the meaning of the Mental Capacity Act 2005 (c.9) to make the complaint himself; or”;\n(c) in paragraph (3), after “who is” insert “physically”; and\n(d) after paragraph (3) insert—\n“(3A) In the case of a patient or person affected who lacks capacity within the meaning of the Mental Capacity Act 2005 the representative must be either a person appointed or authorised to act on his behalf under the 2005 Act or another person who, in the opinion of the complaints manager, had or has a sufficient interest in his welfare and is a suitable person to act as representative”.",
  "extent": null,
  "status": null,
  "version": "current",
  "annotations": [
    {
      "type": "footnote",
      "label": "f1",
      "text": "S.I.2004/1768; to which there are amendments not relevant to this Order."
    }
  ],
  "outstanding_effects": [
    {
      "type": "revoked",
      "affecting": "uksi/2010/807",
      "affecting_title": "The Health and Social Care Act 2008 (Commencement No.16, Transitory and Transitional Provisions) Order 2010"
    },
    {
      "type": "revoked",
      "affecting": "ukcm/2018/9",
      "affecting_title": "Church of England Pensions Measure 2018"
    },
    {
      "type": "revoked",
      "affecting": "uksi/2010/807",
      "affecting_title": "The Health and Social Care Act 2008 (Commencement No.16, Transitory and Transitional Provisions) Order 2010"
    },
    {
      "type": "rev in pt",
      "affecting": "uksi/2008/2836",
      "affecting_title": "The Allocation and Transfer of Proceedings Order 2008"
    }
  ],
  "provenance": {
    "source": "legislation.gov.uk",
    "source_url": "https://www.legislation.gov.uk/uksi/2007/1898/schedule/1/paragraph/34",
    "retrieved_at": "2026-10-29T03:49:42.402388+00:00"
  },
  "licence": "Open Government Licence v3.0",
  "licence_url": "https://www.nationalarchives.gov.uk/doc/open-government-licence/version/3/",
  "attribution": "Contains public sector information licensed under the Open Government Licence v3.0. Source: legislation.gov.uk, The National Archives."
}