# The National Health Service (Complaints) Regulations 2004, Regulation 4: Responsibility for complaints arrangements


Each NHS body must designate one of its members, or in the case of an NHS trust a member of its board of directors, to take responsibility for ensuring compliance with the arrangements made under these Regulations and that action is taken in the light of the outcome of any investigation.

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Source: https://www.legislation.gov.uk/uksi/2004/1768/regulation/4 (the official version)
Page: https://openlegislation.uk/national-health-service-complaints-regulations-2004/regulation-4
Contains public sector information licensed under the Open Government Licence v3.0. Source: legislation.gov.uk, The National Archives.