{
  "url": "https://openlegislation.uk/national-health-service-general-medical-services-contracts-regulations-2004/schedule-10",
  "json_url": "https://openlegislation.uk/national-health-service-general-medical-services-contracts-regulations-2004/schedule-10.json",
  "legislation": "uksi/2004/291",
  "legislation_title": "The National Health Service (General Medical Services Contracts) Regulations 2004",
  "legislation_url": "https://openlegislation.uk/national-health-service-general-medical-services-contracts-regulations-2004",
  "path": "schedule/10",
  "kind": "schedule",
  "number": "10",
  "heading": "INFORMATION TO BE INCLUDED IN PRACTICE LEAFLETS",
  "text": "A practice leaflet shall include—\n1 The name of the contractor.\n2 In the case of a contract with a partnership—\n(a) whether or not it is a limited partnership; and\n(b) the names of all the partners and, in the case of a limited partnership, their status as a general or limited partner.\n3 In the case of a contract with a company—\n(a) the names of the directors, the company secretary and the shareholders of that company; and\n(b) the address of the company’s registered office.\n4 The full name of each person performing services under the contract.\n5 In the case of each health care professional performing services under the contract his professional qualifications.\n6 Whether the contractor undertakes the teaching or training of health care professionals or persons intending to become health care professionals.\n7 The contractor’s practice area, by reference to a sketch diagram, plan or postcode.\n8 The address of each of the practice premises.\n9 The contractor’s telephone and fax numbers and the address of its website (if any).\n10 Whether the practice premises have suitable access for disabled patients and, if not, the alternative arrangements for providing services to such patients.\n11 How to register as a patient.\n12 The right of patients to express a preference of practitioner in accordance with paragraph 18 of Schedule 6 and the means of expressing such a preference.\n13 The services available under the contract.\n14 The opening hours of the practice premises and the method of obtaining access to services throughout the core hours.\n15 The criteria for home visits and the method of obtaining such a visit.\n16 The consultations available to patients under paragraphs 5 and 6 of Schedule 6.\n17 The arrangements for services in the out of hours period (whether or not provided by the contractor) and how the patient may contact such services.\n18 If the services in paragraph 17 are not provided by the contractor, the fact that the Primary Care Trust referred to in paragraph 28 is responsible for commissioning the services.\n19 The name and address of any local walk-in centre.\n20 The telephone number of NHS Direct and details of NHS Direct online.\n21 The method by which patients are to obtain repeat prescriptions.\n22 If the contractor offers repeatable prescribing services, the arrangements for providing such services.\n23 If the contractor is a dispensing contractor, the arrangements for dispensing prescriptions.\n24 How patients may make a complaint or comment on the provision of service.\n25 The rights and responsibilities of the patient, including keeping appointments.\n26 The action that may be taken where a patient is violent or abusive to the contractor, its staff, persons present on the practice premises or in the place where treatment is provided under the contract or other persons specified in paragraph 21(2) of Schedule 6.\n27 Details of who has access to patient information (including information from which the identity of the individual can be ascertained) and the patient’s rights in relation to disclosure of such information.\n28 The name, address and telephone number of the Primary Care Trust which is a party to the contract and from whom details of primary medical services in the area may be obtained.",
  "extent": null,
  "status": null,
  "version": "current",
  "annotations": [],
  "outstanding_effects": [
    {
      "type": "inserted",
      "affecting": "uksi/2015/196",
      "affecting_title": "The National Health Service (General Medical Services Contracts and Personal Medical Services Agreements) (Amendment) Regulations 2015"
    },
    {
      "type": "substituted",
      "affecting": "uksi/2012/970",
      "affecting_title": "The National Health Service (Primary Medical Services) (Miscellaneous Amendments) Regulations 2012"
    },
    {
      "type": "words substituted",
      "affecting": "uksi/2013/363",
      "affecting_title": "The National Health Service (Primary Medical Services) (Miscellaneous Amendments and Transitional Provisions) Regulations 2013"
    },
    {
      "type": "omitted",
      "affecting": "uksi/2013/363",
      "affecting_title": "The National Health Service (Primary Medical Services) (Miscellaneous Amendments and Transitional Provisions) Regulations 2013"
    },
    {
      "type": "omitted",
      "affecting": "uksi/2013/363",
      "affecting_title": "The National Health Service (Primary Medical Services) (Miscellaneous Amendments and Transitional Provisions) Regulations 2013"
    },
    {
      "type": "substituted",
      "affecting": "uksi/2013/363",
      "affecting_title": "The National Health Service (Primary Medical Services) (Miscellaneous Amendments and Transitional Provisions) Regulations 2013"
    }
  ],
  "provenance": {
    "source": "legislation.gov.uk",
    "source_url": "https://www.legislation.gov.uk/uksi/2004/291/schedule/10",
    "retrieved_at": "2026-10-29T05:34:19.087921+00:00"
  },
  "licence": "Open Government Licence v3.0",
  "licence_url": "https://www.nationalarchives.gov.uk/doc/open-government-licence/version/3/",
  "attribution": "Contains public sector information licensed under the Open Government Licence v3.0. Source: legislation.gov.uk, The National Archives."
}