# The National Health Service (General Medical Services Contracts) Regulations 2004, Paragraph 93: Making of complaints


A complaint may be made by or, with his consent, on behalf of a patient, or former patient, who is receiving or has received services under the contract, or—
(a) where the patient is a child—
(i) by either parent, or in the absence of both parents, the guardian or other adult who has care of the child,
(ii) by a person duly authorised by a local authority to whose care the child has been committed under the provisions of the Children Act 1989; or
(iii) by a person duly authorised by a voluntary organisation by which the child is being accommodated under the provisions of that Act;
(b) where the patient is incapable of making a complaint, by a relative or other adult who has an interest in his welfare.

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Source: https://www.legislation.gov.uk/uksi/2004/291/schedule/6/paragraph/93 (the official version)
Page: https://openlegislation.uk/national-health-service-general-medical-services-contracts-regulations-2004/schedule-6/paragraph-93
Contains public sector information licensed under the Open Government Licence v3.0. Source: legislation.gov.uk, The National Archives.