{
  "url": "https://openlegislation.uk/national-health-service-general-medical-services-contracts-regulations-2015/regulation-80",
  "json_url": "https://openlegislation.uk/national-health-service-general-medical-services-contracts-regulations-2015/regulation-80.json",
  "legislation": "uksi/2015/1862",
  "legislation_title": "The National Health Service (General Medical Services Contracts) Regulations 2015",
  "legislation_url": "https://openlegislation.uk/national-health-service-general-medical-services-contracts-regulations-2015",
  "path": "regulation/80",
  "kind": "regulation",
  "number": "80",
  "heading": "Co-operation with investigations",
  "text": "(1) The contractor must co-operate with—\n(a) the investigation of any complaint made in relation to a matter that is reasonably connected with the provision of services under the contract by—\n(i) NHS England, or\n(ii) the Health Service Commissioner; and\n(b) the investigation of any complaint made by an NHS body or local authority which relates to a patient or former patient of the contractor.\n(2) In paragraph (1)—\n“NHS body” means—\n(a)in relation to England, NHS England or an integrated care board; and\n(b)in relation to England and Wales, Scotland and Northern Ireland, an NHS trust, an NHS foundation trust, a Local Health Board, a Health Board, a Health and Social Services Board or a Health and Social Services Trust;\n“local authority” means—\n(a)a local authority within the meaning of section 1 of the Local Authority Social Services Act 1970 (local authorities);\n(b)the Council of the Isles of Scilly; ...\n(c)a council constituted under section 2 of the Local Government etc. (Scotland) Act 1994 (constitution of councils); or\n(d) the council of a county or county borough in Wales; and\n“Health Service Commissioner” means the person appointed as Health Service Commissioner for England in accordance with section 1 of, and Schedule 1 to, the Health Service Commissioners Act 1993 (The Commissioner).\n(3) For the purposes of paragraph (1), co-operation includes—\n(a) answering any questions which are reasonably put to the contractor by NHS England;\n(b) providing any information relating to the complaint which is reasonably required by NHS England; and\n(c) attending any meeting held to consider the complaint (if held at a reasonably accessible place and at a reasonable hour and if due notice has been given) if the contractor's presence at the meeting is reasonably required by NHS England .",
  "extent": "E+W",
  "status": null,
  "version": "current",
  "annotations": [
    {
      "type": "F",
      "label": "F1",
      "text": "Words in Regulations substituted (6.11.2023) by The Health and Care Act 2022 (Further Consequential Amendments) (No. 2) Regulations 2023 (S.I. 2023/1071), reg. 1(1), Sch. para. 1"
    },
    {
      "type": "F",
      "label": "F2",
      "text": "Words in Regulations substituted (1.7.2022) by The Health and Care Act 2022 (Consequential and Related Amendments and Transitional Provisions) Regulations 2022 (S.I. 2022/634), reg. 1(2), Sch. para. 1(1)(3) (with Sch. para. 1(2))"
    },
    {
      "type": "F",
      "label": "F3",
      "text": "Word in reg. 80(2) omitted (6.4.2016) by virtue of The Social Services and Well-being (Wales) Act 2014 (Consequential Amendments) (Secondary Legislation) Regulations 2016 (S.I. 2016/211), reg. 1(2), Sch. 3 para. 186(a)"
    },
    {
      "type": "F",
      "label": "F4",
      "text": "Word in reg. 80(2) substituted (6.4.2016) by The Social Services and Well-being (Wales) Act 2014 (Consequential Amendments) (Secondary Legislation) Regulations 2016 (S.I. 2016/211), reg. 1(2), Sch. 3 para. 186(b)"
    },
    {
      "type": "F",
      "label": "F5",
      "text": "Words in reg. 80(2) inserted (6.4.2016) by The Social Services and Well-being (Wales) Act 2014 (Consequential Amendments) (Secondary Legislation) Regulations 2016 (S.I. 2016/211), reg. 1(2), Sch. 3 para. 186(c)"
    },
    {
      "type": "M",
      "label": "M1",
      "text": "1970 c.42. Section 1 was amended by the section 195 of Local Government Act 1972 (c.70) and section 22(4) of, and Schedule 10 to, the Local Government (Wales) Act 1994 (c.19)."
    },
    {
      "type": "M",
      "label": "M2",
      "text": "1994 c.39. Section 2 was amended by paragraph 232(1) of Schedule 22 to the Environment Act 1995 (c.25)."
    },
    {
      "type": "M",
      "label": "M3",
      "text": "1993 c.46. Section 1 was amended by section 224 of, and paragraph 7 of Schedule 7 to, the Local Government (Wales) Act 1994; section 112 of, and paragraph 10 of Schedule 10 to, the Government of Wales Act 1998 (c.38); section 39(1) of, and Schedules 6 and 7 to, the Public Service Ombudsman (Wales) Act 2005 (c.10); and by S.I. 2004/1823. This Act is repealed in relation to Scotland by the Scottish Public Service Ombudsman Act 2002 (asp 11)."
    }
  ],
  "outstanding_effects": [],
  "provenance": {
    "source": "legislation.gov.uk",
    "source_url": "https://www.legislation.gov.uk/uksi/2015/1862/regulation/80",
    "retrieved_at": "2026-10-28T23:30:48.208183+00:00"
  },
  "licence": "Open Government Licence v3.0",
  "licence_url": "https://www.nationalarchives.gov.uk/doc/open-government-licence/version/3/",
  "attribution": "Contains public sector information licensed under the Open Government Licence v3.0. Source: legislation.gov.uk, The National Archives."
}