Regulation 4 Amendment of Schedule 1 to the Principal Regulations
The Schedule shall be amended in accordance with this regulation.
In paragraph 8Bf1—
in sub-paragraph (1), for the words “or Primary Care Trust” to the end of the sub-paragraph, substitute “or the Commission for Healthcare, Audit and Inspectionf2 in accordance with the National Health Service (Complaints) Regulations 2004f3, whether the investigation follows one under the practice based complaints procedure or not.”; and
in sub-paragraph (2), for “or Primary Care Trust”, in each place it appears, substitute “or the Commission for Healthcare, Audit and Inspection”.
At the end, there shall be added paragraph 12—
“Telephone services
12(1)A contractor shall not be a party to any contract or other arrangement under which the number for telephone services to be used by—
(a)patients to contact the contractor for any purpose related to the provision of general ophthalmic services; or
(b)any other person to contact the contractor in relation to services provided as part of the health service, and
starts with the digits 087, 090 or 091 or consists of a personal number, unless the service is provided free to the caller.
(2)In this paragraph, “personal number” means a telephone number which starts with the number 070 followed by a further 8 digits.”.
Annotations
Footnotes
- f1
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Paragraph 8B was inserted by S.I. 1996/705 and amended by S.I. 2002/2469.
- f2
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The Commission is established under section 41 of the Health and Social Care (Community Health and Standards) Act 2003 (c. 43).
- f3