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Paragraph 10 Further activities to be carried out in connection with the provision of dispensing services

Changes not yet applied. Later legislation changes this provision in ways not yet written into the text below:

In connection with the services provided under paragraph 4, a pharmacist shall—

(a)

ensure that appropriate advice is given to patients about any drugs or appliances provided to them—

(i)

to enable them to utilise the drugs or appliances appropriately, and

(ii)

to meet the patient’s reasonable needs for general information about the drugs or appliances;

(b)

provide appropriate advice to patients to whom they provide drugs or appliances on—

(i)

the safe keeping of the drugs or appliances, and

(ii)

returning unwanted drugs or appliances to the pharmacy for safe destruction;

(c)

provide appropriate advice to patients to whom they provide drugs or appliances in accordance with a repeatable prescription in particular on the importance of only requesting those items which they actually need;

(d)

provide a patient with a written note of any drug or appliance which is owed, and inform the patient when it is expected that the drug or appliance will become available;

(e)

keep and maintain records—

(i)

of drugs and appliances provided, in order to facilitate the continued care of the patient;

(ii)

in appropriate cases, of advice given and any interventions or referrals made (including clinically significant interventions in cases involving repeatable prescriptions), and

(iii)

of notes provided under sub-paragraph (d);

(f)

undertake appropriate training in respect of repeat dispensing, having regard to any recommendations in respect of such training set out in the Drug Tariff;

(g)

if he takes possession of a non-electronic repeatable prescription or an associated batch issue, securely store that repeatable prescription or associated batch issue;

(h)

if he provides a drug or appliance under an electronic prescription, provide the patient, if he so requests, with a written record of the drugs or appliances ordered on that prescription and, in the case of an electronic repeatable prescription, of the number of occasions on which it can be dispensed;

(i)

maintain records of repeatable prescriptions in such a form as to provide a clear audit trail of supplies under the repeatable prescription (including dates and quantities supplied);

(j)

destroy any surplus batch issues relating to drugs or appliances—

(i)

which are not required, or

(ii)

where a patient is refused the drugs or appliances in pursuant to paragraph 9;

(k)

ensure that where a person is refused drugs or appliances pursuant to paragraphs 9(1)(b), (2), (3) or (4), the patient is referred back to the prescriber for further advice;

(l)

where a patient is provided with drugs or appliances under a repeatable prescription, notify the prescriber of any clinically significant issues arising in connection with the prescription and keep a record of that notification; and

(m)

notify the prescriber of any refusal to provide drugs or appliances pursuant to paragraph 9(4).