{
  "url": "https://openlegislation.uk/national-health-service-pharmaceutical-services-regulations-2005/schedule-1/paragraph-19",
  "json_url": "https://openlegislation.uk/national-health-service-pharmaceutical-services-regulations-2005/schedule-1/paragraph-19.json",
  "legislation": "uksi/2005/641",
  "legislation_title": "The National Health Service (Pharmaceutical Services) Regulations 2005",
  "legislation_url": "https://openlegislation.uk/national-health-service-pharmaceutical-services-regulations-2005",
  "path": "schedule/1/paragraph/19",
  "kind": "paragraph",
  "number": "19",
  "heading": "Service outline in respect of signposting",
  "text": "(1) Where it appears to a pharmacist or his staff, having regard to the need to minimise inappropriate use of health and social care services and of support services, that a person using his pharmacy—\n(a) requires advice, treatment or support that the pharmacist cannot provide; but\n(b) another provider, of which the pharmacist is aware, of health or social care services or of support services is likely to be able to provide that advice, treatment or support,\nthe pharmacist shall provide contact details of that provider to that person and shall, in appropriate cases, refer that person to that provider.\n(2) Where appropriate, a referral under paragraph (1) may be made by means of a written referral note.\n(3) The pharmacist shall, in appropriate cases, keep and maintain a record of any information given or referral made under paragraph (1) and that record shall be in a form that facilitates—\n(a) auditing of the provision of pharmaceutical services by the pharmacist; and\n(b) follow-up care for the person who has been given the information or in respect of whom the referral has been made.",
  "extent": null,
  "status": null,
  "version": "current",
  "annotations": [],
  "outstanding_effects": [
    {
      "type": "substituted",
      "affecting": "uksi/2009/309",
      "affecting_title": "The Local Authority Social Services and National Health Service Complaints (England) Regulations 2009"
    },
    {
      "type": "added",
      "affecting": "uksi/2008/1514",
      "affecting_title": "The Local Involvement Networks (Miscellaneous Amendments) Regulations 2008"
    },
    {
      "type": "substituted",
      "affecting": "uksi/2011/2136",
      "affecting_title": "The National Health Service (Pharmaceutical Services) Amendment Regulations 2011"
    },
    {
      "type": "words omitted",
      "affecting": "uksi/2012/1399",
      "affecting_title": "The National Health Service (Pharmaceutical Services) Amendment Regulations 2012"
    },
    {
      "type": "words omitted",
      "affecting": "uksi/2012/1399",
      "affecting_title": "The National Health Service (Pharmaceutical Services) Amendment Regulations 2012"
    },
    {
      "type": "omitted",
      "affecting": "uksi/2012/1399",
      "affecting_title": "The National Health Service (Pharmaceutical Services) Amendment Regulations 2012"
    },
    {
      "type": "omitted",
      "affecting": "uksi/2012/1399",
      "affecting_title": "The National Health Service (Pharmaceutical Services) Amendment Regulations 2012"
    },
    {
      "type": "inserted",
      "affecting": "uksi/2012/1399",
      "affecting_title": "The National Health Service (Pharmaceutical Services) Amendment Regulations 2012"
    },
    {
      "type": "am",
      "affecting": "uksi/2009/2205",
      "affecting_title": "The National Health Service (Miscellaneous Amendments Relating to Community Pharmaceutical Services and Optometrist Prescribing) Regulations 2009"
    },
    {
      "type": "rev in pt",
      "affecting": "uksi/2009/2205",
      "affecting_title": "The National Health Service (Miscellaneous Amendments Relating to Community Pharmaceutical Services and Optometrist Prescribing) Regulations 2009"
    },
    {
      "type": "inserted",
      "affecting": "uksi/2009/3340",
      "affecting_title": "The National Health Service (Pharmaceutical Services) (Appliances) (Amendment) Regulations 2009"
    },
    {
      "type": "words substituted",
      "affecting": "uksi/2010/914",
      "affecting_title": "The National Health Service (Pharmaceutical Services and Local Pharmaceutical Services) (Amendment) Regulations 2010"
    },
    {
      "type": "words substituted",
      "affecting": "uksi/2010/914",
      "affecting_title": "The National Health Service (Pharmaceutical Services and Local Pharmaceutical Services) (Amendment) Regulations 2010"
    },
    {
      "type": "substituted for Sch. 1 para. 26(2)(a)(ii)",
      "affecting": "uksi/2011/2136",
      "affecting_title": "The National Health Service (Pharmaceutical Services) Amendment Regulations 2011"
    },
    {
      "type": "omitted",
      "affecting": "uksi/2011/2136",
      "affecting_title": "The National Health Service (Pharmaceutical Services) Amendment Regulations 2011"
    },
    {
      "type": "words substituted",
      "affecting": "uksi/2011/2136",
      "affecting_title": "The National Health Service (Pharmaceutical Services) Amendment Regulations 2011"
    },
    {
      "type": "inserted",
      "affecting": "uksi/2011/2136",
      "affecting_title": "The National Health Service (Pharmaceutical Services) Amendment Regulations 2011"
    },
    {
      "type": "substituted",
      "affecting": "uksi/2011/2136",
      "affecting_title": "The National Health Service (Pharmaceutical Services) Amendment Regulations 2011"
    },
    {
      "type": "word omitted",
      "affecting": "uksi/2011/2136",
      "affecting_title": "The National Health Service (Pharmaceutical Services) Amendment Regulations 2011"
    },
    {
      "type": "inserted",
      "affecting": "uksi/2011/2136",
      "affecting_title": "The National Health Service (Pharmaceutical Services) Amendment Regulations 2011"
    },
    {
      "type": "words inserted",
      "affecting": "uksi/2011/2136",
      "affecting_title": "The National Health Service (Pharmaceutical Services) Amendment Regulations 2011"
    },
    {
      "type": "word omitted",
      "affecting": "uksi/2011/2136",
      "affecting_title": "The National Health Service (Pharmaceutical Services) Amendment Regulations 2011"
    },
    {
      "type": "inserted",
      "affecting": "uksi/2011/2136",
      "affecting_title": "The National Health Service (Pharmaceutical Services) Amendment Regulations 2011"
    },
    {
      "type": "subst",
      "affecting": "uksi/2005/1501",
      "affecting_title": "The National Health Service (Pharmaceutical Services) (Amendment No. 2) Regulations 2005"
    },
    {
      "type": "am",
      "affecting": "uksi/2005/1501",
      "affecting_title": "The National Health Service (Pharmaceutical Services) (Amendment No. 2) Regulations 2005"
    },
    {
      "type": "am (19.1.2007)",
      "affecting": "uksi/2006/3373",
      "affecting_title": "The National Health Service (Pharmaceutical Services) (Amendment) Regulations 2006"
    },
    {
      "type": "words substituted",
      "affecting": "uksi/2007/674",
      "affecting_title": "The National Health Service (Pharmaceutical Services) (Remuneration for Persons providing Pharmaceutical Services) (Amendment) Regulations 2007"
    },
    {
      "type": "rev in pt",
      "affecting": "uksi/2008/683",
      "affecting_title": "The National Health Service (Pharmaceutical Services) (Amendment) Regulations 2008"
    },
    {
      "type": "am",
      "affecting": "uksi/2008/683",
      "affecting_title": "The National Health Service (Pharmaceutical Services) (Amendment) Regulations 2008"
    },
    {
      "type": "substituted",
      "affecting": "uksi/2009/3340",
      "affecting_title": "The National Health Service (Pharmaceutical Services) (Appliances) (Amendment) Regulations 2009"
    },
    {
      "type": "words inserted",
      "affecting": "uksi/2009/3340",
      "affecting_title": "The National Health Service (Pharmaceutical Services) (Appliances) (Amendment) Regulations 2009"
    },
    {
      "type": "Sch. 1 para. 10 renumbered as Sch. 1 para. 10(1)",
      "affecting": "uksi/2009/3340",
      "affecting_title": "The National Health Service (Pharmaceutical Services) (Appliances) (Amendment) Regulations 2009"
    },
    {
      "type": "substituted for Sch. 1 para. 10(1)(c)",
      "affecting": "uksi/2009/3340",
      "affecting_title": "The National Health Service (Pharmaceutical Services) (Appliances) (Amendment) Regulations 2009"
    },
    {
      "type": "word omitted",
      "affecting": "uksi/2009/3340",
      "affecting_title": "The National Health Service (Pharmaceutical Services) (Appliances) (Amendment) Regulations 2009"
    },
    {
      "type": "inserted",
      "affecting": "uksi/2009/3340",
      "affecting_title": "The National Health Service (Pharmaceutical Services) (Appliances) (Amendment) Regulations 2009"
    },
    {
      "type": "inserted",
      "affecting": "uksi/2009/3340",
      "affecting_title": "The National Health Service (Pharmaceutical Services) (Appliances) (Amendment) Regulations 2009"
    },
    {
      "type": "inserted",
      "affecting": "uksi/2009/3340",
      "affecting_title": "The National Health Service (Pharmaceutical Services) (Appliances) (Amendment) Regulations 2009"
    },
    {
      "type": "inserted",
      "affecting": "uksi/2009/3340",
      "affecting_title": "The National Health Service (Pharmaceutical Services) (Appliances) (Amendment) Regulations 2009"
    },
    {
      "type": "words inserted",
      "affecting": "uksi/2009/3340",
      "affecting_title": "The National Health Service (Pharmaceutical Services) (Appliances) (Amendment) Regulations 2009"
    },
    {
      "type": "substituted",
      "affecting": "uksi/2009/3340",
      "affecting_title": "The National Health Service (Pharmaceutical Services) (Appliances) (Amendment) Regulations 2009"
    },
    {
      "type": "words inserted",
      "affecting": "uksi/2009/3340",
      "affecting_title": "The National Health Service (Pharmaceutical Services) (Appliances) (Amendment) Regulations 2009"
    },
    {
      "type": "omitted",
      "affecting": "uksi/2008/528",
      "affecting_title": "The Local Involvement Networks Regulations 2008"
    },
    {
      "type": "omitted",
      "affecting": "uksi/2008/528",
      "affecting_title": "The Local Involvement Networks Regulations 2008"
    },
    {
      "type": "words omitted",
      "affecting": "uksi/2008/683",
      "affecting_title": "The National Health Service (Pharmaceutical Services) (Amendment) Regulations 2008"
    },
    {
      "type": "words inserted",
      "affecting": "uksi/2008/683",
      "affecting_title": "The National Health Service (Pharmaceutical Services) (Amendment) Regulations 2008"
    },
    {
      "type": "words substituted",
      "affecting": "uksi/2008/683",
      "affecting_title": "The National Health Service (Pharmaceutical Services) (Amendment) Regulations 2008"
    }
  ],
  "provenance": {
    "source": "legislation.gov.uk",
    "source_url": "https://www.legislation.gov.uk/uksi/2005/641/schedule/1/paragraph/19",
    "retrieved_at": "2026-10-29T05:04:38.912950+00:00"
  },
  "licence": "Open Government Licence v3.0",
  "licence_url": "https://www.nationalarchives.gov.uk/doc/open-government-licence/version/3/",
  "attribution": "Contains public sector information licensed under the Open Government Licence v3.0. Source: legislation.gov.uk, The National Archives."
}