{
  "url": "https://openlegislation.uk/national-health-service-pharmaceutical-services-wales-regulations-2020/schedule-5/paragraph-33",
  "json_url": "https://openlegislation.uk/national-health-service-pharmaceutical-services-wales-regulations-2020/schedule-5/paragraph-33.json",
  "legislation": "wsi/2020/1073",
  "legislation_title": "The National Health Service (Pharmaceutical Services) (Wales) Regulations 2020",
  "legislation_url": "https://openlegislation.uk/national-health-service-pharmaceutical-services-wales-regulations-2020",
  "path": "schedule/5/paragraph/33",
  "kind": "paragraph",
  "number": "33",
  "heading": "Complaints",
  "text": "An NHS pharmacist must have in place arrangements which comply with the requirements of the National Health Service (Concerns, Complaints and Redress Arrangements) (Wales) Regulations 2011, for the handling and consideration of any concerns or complaints about a matter connected with the provision of pharmaceutical services by the NHS pharmacist.",
  "extent": "E+W",
  "status": null,
  "version": "current",
  "annotations": [
    {
      "type": "I",
      "label": "I1",
      "text": "Sch. 5 para. 33 in force at 1.10.2020, see reg. 1(2)(b)"
    },
    {
      "type": "footnote",
      "label": "f1",
      "text": "S.I. 2011/704 (W. 108), amended by S.I. 2011/1706 (W. 192)."
    }
  ],
  "outstanding_effects": [],
  "provenance": {
    "source": "legislation.gov.uk",
    "source_url": "https://www.legislation.gov.uk/wsi/2020/1073/schedule/5/paragraph/33",
    "retrieved_at": "2026-10-31T10:31:49.207634+00:00"
  },
  "licence": "Open Government Licence v3.0",
  "licence_url": "https://www.nationalarchives.gov.uk/doc/open-government-licence/version/3/",
  "attribution": "Contains public sector information licensed under the Open Government Licence v3.0. Source: legislation.gov.uk, The National Archives."
}