{
  "url": "https://openlegislation.uk/northern-ireland-act-1998/schedule-9/paragraph-10",
  "json_url": "https://openlegislation.uk/northern-ireland-act-1998/schedule-9/paragraph-10.json",
  "legislation": "ukpga/1998/47",
  "legislation_title": "Northern Ireland Act 1998",
  "legislation_url": "https://openlegislation.uk/northern-ireland-act-1998",
  "path": "schedule/9/paragraph/10",
  "kind": "paragraph",
  "number": "10",
  "heading": null,
  "text": "(1) If the Commission receives a complaint made in accordance with this paragraph of failure by a public authority to comply with a scheme approved or made under paragraph 6 or 7, it shall—\n(a) investigate the complaint; or\n(b) give the complainant reasons for not investigating.\n(2) A complaint must be made in writing by a person who claims to have been directly affected by the failure.\n(3) A complaint must be sent to the Commission during the period of 12 months starting with the day on which the complainant first knew of the matters alleged.\n(4) Before making a complaint the complainant must—\n(a) bring the complaint to the notice of the public authority; and\n(b) give the public authority a reasonable opportunity to respond.",
  "extent": null,
  "status": null,
  "version": "current",
  "annotations": [],
  "outstanding_effects": [],
  "provenance": {
    "source": "legislation.gov.uk",
    "source_url": "https://www.legislation.gov.uk/ukpga/1998/47/schedule/9/paragraph/10",
    "retrieved_at": "2026-10-29T09:22:12.253813+00:00"
  },
  "licence": "Open Government Licence v3.0",
  "licence_url": "https://www.nationalarchives.gov.uk/doc/open-government-licence/version/3/",
  "attribution": "Contains public sector information licensed under the Open Government Licence v3.0. Source: legislation.gov.uk, The National Archives."
}