# Online Safety Act 2023, Section 170: Procedure for super-complaints

Extent: E+W+S+N.I.

(1) The Secretary of State must make regulations containing provision about procedural matters relating to complaints under section 169.
(2) Such regulations may, in particular, include provision about the following matters—
(a) notification to OFCOM of an intention to make a complaint under section 169;
(b) the form and manner of such a complaint, including requirements for supporting evidence in relation to—
(i) matters mentioned in subsections (1) and (2) of section 169, and
(ii) criteria specified in regulations under subsection (3) of that section;
(c) steps that OFCOM must take in relation to such a complaint, including requirements for publication of responses;
(d) time limits for taking steps in relation to such a complaint (or provision about how such time limits are to be determined) including time limits in relation to the determination of—
(i) whether a complaint is a complaint that is within section 169(1),
(ii) where applicable, whether a complaint is admissible under section 169(2), and
(iii) whether an entity is an eligible entity (see section 169(3)).
(3) Before making regulations under subsection (1), the Secretary of State must consult—
(a) OFCOM, and
(b) such other persons as the Secretary of State considers appropriate.

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Source: https://www.legislation.gov.uk/ukpga/2023/50/section/170 (the official version)
Page: https://openlegislation.uk/online-safety-act-2023/section-170
Contains public sector information licensed under the Open Government Licence v3.0. Source: legislation.gov.uk, The National Archives.