# The Patient Rights (Complaints Procedure and Consequential Provisions) (Scotland) Regulations 2012, Regulation 5: Period for raising a complaint

Extent: S

(1) Regulations 6 to 7 apply where a complaint is raised orally or in writing within six months from the date on which the subject matter of the complaint comes to the complainant’s notice, provided that is no later than twelve months after the date on which the subject matter of the complaint occurred.
(2) The periods specified in paragraph (1) may be extended if the feedback and complaints officer ... considers it would be reasonable in the circumstances.

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Source: https://www.legislation.gov.uk/ssi/2012/36/regulation/5 (the official version)
Page: https://openlegislation.uk/patient-rights-complaints-procedure-and-consequential-provisions-scotland-regulations-2012/regulation-5
Contains public sector information licensed under the Open Government Licence v3.0. Source: legislation.gov.uk, The National Archives.