{
  "url": "https://openlegislation.uk/payment-accounts-regulations-2015/regulation-20",
  "json_url": "https://openlegislation.uk/payment-accounts-regulations-2015/regulation-20.json",
  "legislation": "uksi/2015/2038",
  "legislation_title": "The Payment Accounts Regulations 2015",
  "legislation_url": "https://openlegislation.uk/payment-accounts-regulations-2015",
  "path": "regulation/20",
  "kind": "regulation",
  "number": "20",
  "heading": "Fees",
  "text": "(1) Subject to paragraph (2), a credit institution must not charge any fee for a service set out in regulation 19(1) when that service is provided in sterling as part of a payment account with basic features.\n(2) Where a credit institution provides any service set out in regulation 19(1) to a consumer in a currency other than sterling, the credit institution may charge a fee for that service provided that the fee charged is reasonable.\n(3) In determining whether a fee charged pursuant to paragraph (2) is reasonable, regard shall be given to the following criteria—\n(a) national income levels;\n(b) average fees charged by UK credit institutions in respect of the service.\n(4) Where a consumer holding a payment account with basic features—\n(a) authorises a payment transaction from the account; and\n(b) the payment transaction is not executed as a result of there being insufficient funds available,\nthe credit institution must not charge the consumer any fee.\n(5) Where there has been overrunning on a payment account with basic features, a credit institution must not charge the consumer any fee or any interest.",
  "extent": null,
  "status": null,
  "version": "current",
  "annotations": [
    {
      "type": "F",
      "label": "F1",
      "text": "Words in reg. 20(1) substituted (31.12.2020) by The Payment Accounts (Amendment) (EU Exit) Regulations 2019 (S.I. 2019/661), regs. 1(3), 11 (with savings in S.I. 2019/680, reg. 11); 2020 c. 1, Sch. 5 para. 1(1)"
    }
  ],
  "outstanding_effects": [],
  "provenance": {
    "source": "legislation.gov.uk",
    "source_url": "https://www.legislation.gov.uk/uksi/2015/2038/regulation/20",
    "retrieved_at": "2026-10-28T23:29:04.366940+00:00"
  },
  "licence": "Open Government Licence v3.0",
  "licence_url": "https://www.nationalarchives.gov.uk/doc/open-government-licence/version/3/",
  "attribution": "Contains public sector information licensed under the Open Government Licence v3.0. Source: legislation.gov.uk, The National Archives."
}