# The Payment Services Regulations 2017, Regulation 133: Complaints


(1) The Payment Systems Regulator must maintain arrangements designed to enable persons to submit complaints to it that a qualifying requirement has been breached.
(2) Where it considers it appropriate, the Payment Systems Regulator must include in any reply to a complaint under paragraph (1) details of the ombudsman scheme established under Part 16 of the 2000 Act (the ombudsman scheme).

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Source: https://www.legislation.gov.uk/uksi/2017/752/regulation/133 (the official version)
Page: https://openlegislation.uk/payment-services-regulations-2017/regulation-133
Contains public sector information licensed under the Open Government Licence v3.0. Source: legislation.gov.uk, The National Archives.