Regulation 6 Time for giving decision
(1)
Subject to paragraph (2) the Board must give a decision under regulation 2 before the end of a period of 28 days beginning with—
(a)
the day on which it receives the relevant complaint; or
(b)
the last day by which any documents or information that the Board has required a person to provide in accordance with a notice given under section 191 of the Act are to have been provided,
whichever is the later.
(2)
If the Board is not able to give a decision before the end of the period specified in paragraph (1) it must send an interim reply to the complainant setting out the expected date for issuing the decision.