{
  "url": "https://openlegislation.uk/personal-and-occupational-pension-schemes-pensions-ombudsman-procedure-rules-1995/article-2",
  "json_url": "https://openlegislation.uk/personal-and-occupational-pension-schemes-pensions-ombudsman-procedure-rules-1995/article-2.json",
  "legislation": "uksi/1995/1053",
  "legislation_title": "The Personal and Occupational Pension Schemes (Pensions Ombudsman) (Procedure) Rules 1995",
  "legislation_url": "https://openlegislation.uk/personal-and-occupational-pension-schemes-pensions-ombudsman-procedure-rules-1995",
  "path": "article/2",
  "kind": "article",
  "number": "2",
  "heading": "Provision of details of complaint or dispute referred",
  "text": "(1) A complainant shall give details of the complaint made or dispute referred in writing.\n(2) The details shall include—\n(a) the name and address of the complainant;\n(b) the name and address of the respondent;\n(c) the facts relating to the complaint or dispute;\n(d) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .\n(e) the name, address and profession of the representative (if any) of the complainant and whether such address is the address for correspondence to the complainant for the purposes of the investigation.",
  "extent": "E+W+S",
  "status": null,
  "version": "current",
  "annotations": [
    {
      "type": "F",
      "label": "F1",
      "text": "Words in rule 2(1) substituted (6.4.1997) by The Personal and Occupational Pension Schemes (Pensions Ombudsman) (Procedure) Amendment Rules 1996 (S.I. 1996/2638), rules 1(1), 2(2)"
    },
    {
      "type": "F",
      "label": "F2",
      "text": "Rule 2(2)(d) omitted (6.4.2019) by virtue of The Financial Guidance and Claims Act 2018 (Naming and Consequential Amendments) Regulations 2019 (S.I. 2019/383), reg. 1(1), Sch. para. 13"
    }
  ],
  "outstanding_effects": [],
  "provenance": {
    "source": "legislation.gov.uk",
    "source_url": "https://www.legislation.gov.uk/uksi/1995/1053/article/2",
    "retrieved_at": "2026-10-29T13:10:55.305839+00:00"
  },
  "licence": "Open Government Licence v3.0",
  "licence_url": "https://www.nationalarchives.gov.uk/doc/open-government-licence/version/3/",
  "attribution": "Contains public sector information licensed under the Open Government Licence v3.0. Source: legislation.gov.uk, The National Archives."
}