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Schedule 1 GENERAL CORPORATE HEALTH PERFORMANCE INDICATORS

Original text. Later amendments are not shown.

Indicator NumberDescription of indicator
1

Quality of service surveys showing—

  1. (a)

    percentage of the public satisfied with the time taken to answer a 999 call from a member of the public,

  2. (b)

    percentage of the public satisfied with the arrival time of an officer dealing with an immediate response incident,

  3. (c)

    percentage of the public satisfied with police action in response to 999 calls,

  4. (d)

    percentage of victims satisfied with police initial response to a report of violent crime,

  5. (e)

    percentage of victims satisfied with police initial response to a report of burglary of a dwelling,

  6. (f)

    percentage of victims of road traffic collisions satisfied with the police service at the scene of the collision, and

  7. (g)

    percentage of victims of racist incidents satisfied with the police service when dealing with the incident.

2Percentage of minority ethnic police officers in the force compared with the percentage of minority ethnic population of working age.
3Percentage of police officers in operational posts.
4Number of working days lost through sickness by (a) police officers and (b) civilian employees.
5Number of medical retirements of (a) police officers as a percentage of total officer numbers and (b) civilian officers as a percentage of total civilian employees.