Part IV COMPLAINTS AND OTHER MATTERS
- 8Complaints: making and receipt
- 9Conditions to be met for complaints
- 10Exceptions for certain complaints
- 11Complaints — informal resolution
- 12Unsatisfactory performance
- 13Complaints referred by Ombudsman to Chief Constable
- 14Consideration of other matters by the Ombudsman
- 15Conditions to be met for investigation of matters referred to Ombudsman
- 16Conditions to be met for investigation of other matters
- 17Exceptions for certain matters
- 18Investigation under Part 7 of the 1998 Act
- 19Report on investigation under Part 7 of the 1998 Act
- 20Criminal proceedings
- 21Mediation
- 22Compensation for complainants
- 23Expenses of complainants and witnesses
- 24Withdrawn complaints
- 25Failure to indicate whether further steps to be taken
- 26Dealing with complaints which are repetitious, vexatious etc.