# The Postal Administration Rules 2013, Rule 165: Electronic delivery by postal administrator

Extent: E+W

(1) Where a postal administrator gives, sends or delivers a notice or other document to any person by electronic means, the notice or document must contain or be accompanied by a statement that the recipient may request a hard copy of the notice or document and specifying a telephone number, e-mail address and postal address which may be used to request a hard copy.
(2) Where a hard copy of the notice or other document is requested, it must be sent within 5 business days of receipt of the request by the postal administrator.
(3) A postal administrator must not require a person making a request under paragraph (2) of this Rule to pay a fee for the supply of the document.

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Source: https://www.legislation.gov.uk/uksi/2013/3208/rule/165 (the official version)
Page: https://openlegislation.uk/postal-administration-rules-2013/rule-165
Contains public sector information licensed under the Open Government Licence v3.0. Source: legislation.gov.uk, The National Archives.