{
  "url": "https://openlegislation.uk/postal-services-act-2011/schedule-12/paragraph-184",
  "json_url": "https://openlegislation.uk/postal-services-act-2011/schedule-12/paragraph-184.json",
  "legislation": "ukpga/2011/5",
  "legislation_title": "Postal Services Act 2011",
  "legislation_url": "https://openlegislation.uk/postal-services-act-2011",
  "path": "schedule/12/paragraph/184",
  "kind": "paragraph",
  "number": "184",
  "heading": null,
  "text": "(1) Section 45 (information with respect to compliance with complaints handling standards) is amended as follows.\n(2) After subsection (1) insert—\n“(1A) This section also applies in relation to standards for the handling of complaints made about postal operators by users of their services which are contained in consumer protection conditions imposed under Part 3 of the Postal Services Act 2011.”\n(3) In subsection (2), after “providers” insert “ or postal operators ”.",
  "extent": null,
  "status": null,
  "version": "current",
  "annotations": [
    {
      "type": "I",
      "label": "I1",
      "text": "Sch. 12 para. 184 in force at 1.10.2011 by S.I. 2011/2329, art. 3"
    }
  ],
  "outstanding_effects": [],
  "provenance": {
    "source": "legislation.gov.uk",
    "source_url": "https://www.legislation.gov.uk/ukpga/2011/5/schedule/12/paragraph/184",
    "retrieved_at": "2026-10-29T09:09:38.627296+00:00"
  },
  "licence": "Open Government Licence v3.0",
  "licence_url": "https://www.nationalarchives.gov.uk/doc/open-government-licence/version/3/",
  "attribution": "Contains public sector information licensed under the Open Government Licence v3.0. Source: legislation.gov.uk, The National Archives."
}