{
  "url": "https://openlegislation.uk/postal-services-consumer-complaints-handling-standards-regulations-2008/introduction",
  "json_url": "https://openlegislation.uk/postal-services-consumer-complaints-handling-standards-regulations-2008/introduction.json",
  "legislation": "uksi/2008/2355",
  "legislation_title": "The Postal Services (Consumer Complaints Handling Standards) Regulations 2008",
  "legislation_url": "https://openlegislation.uk/postal-services-consumer-complaints-handling-standards-regulations-2008",
  "path": "introduction",
  "kind": "introduction",
  "number": null,
  "heading": "Introductory text",
  "text": "Postal Services\nMade 3rd September 2008\nComing into force 1st October 2008\nThe Postal Services Commission in exercise of the powers conferred by sections 43, 44 and 46 of the Consumers, Estate Agents and Redress Act 2007, after considering the results of research to discover the views of a representative sample of persons likely to be affected and after consultation with persons and bodies appearing to be representative of persons likely to be affected by the Regulations in accordance with section 44(1) of the Act, and with the consent of the Secretary of State in accordance with section 43(4) of that Act, makes the following Regulations:",
  "extent": "E+W+S+N.I.",
  "status": null,
  "version": "current",
  "annotations": [
    {
      "type": "footnote",
      "label": "f1",
      "text": "The Postal Services Commission was established by the Postal Services Act 2000 (c.27)."
    },
    {
      "type": "footnote",
      "label": "f2",
      "text": "2007 c.17."
    }
  ],
  "outstanding_effects": [],
  "provenance": {
    "source": "legislation.gov.uk",
    "source_url": "https://www.legislation.gov.uk/uksi/2008/2355/introduction",
    "retrieved_at": "2026-10-29T03:24:53.766269+00:00"
  },
  "licence": "Open Government Licence v3.0",
  "licence_url": "https://www.nationalarchives.gov.uk/doc/open-government-licence/version/3/",
  "attribution": "Contains public sector information licensed under the Open Government Licence v3.0. Source: legislation.gov.uk, The National Archives."
}