{
  "url": "https://openlegislation.uk/postal-services-consumer-complaints-handling-standards-regulations-2008/regulation-6",
  "json_url": "https://openlegislation.uk/postal-services-consumer-complaints-handling-standards-regulations-2008/regulation-6.json",
  "legislation": "uksi/2008/2355",
  "legislation_title": "The Postal Services (Consumer Complaints Handling Standards) Regulations 2008",
  "legislation_url": "https://openlegislation.uk/postal-services-consumer-complaints-handling-standards-regulations-2008",
  "path": "regulation/6",
  "kind": "regulation",
  "number": "6",
  "heading": "Allocation and maintenance of adequate resources for complaints handling",
  "text": "Each regulated provider must allocate and maintain such level of resources as may reasonably be required to enable that regulated provider to receive, handle and process consumer complaints made through its complaints handling procedure in an efficient and timely manner and in accordance with these Regulations.",
  "extent": "E+W+S+N.I.",
  "status": null,
  "version": "current",
  "annotations": [
    {
      "type": "I",
      "label": "I1",
      "text": "Reg. 6 in force at 1.10.2008, see reg. 1"
    }
  ],
  "outstanding_effects": [],
  "provenance": {
    "source": "legislation.gov.uk",
    "source_url": "https://www.legislation.gov.uk/uksi/2008/2355/regulation/6",
    "retrieved_at": "2026-10-29T03:24:53.766269+00:00"
  },
  "licence": "Open Government Licence v3.0",
  "licence_url": "https://www.nationalarchives.gov.uk/doc/open-government-licence/version/3/",
  "attribution": "Contains public sector information licensed under the Open Government Licence v3.0. Source: legislation.gov.uk, The National Archives."
}