# The Postal Services (Universal Postal Service) Order 2012, Paragraph 5: Return to sender services

Extent: E+W+S+N.I.

(1) One or more domestic single piece services for the conveyance of postal packets meeting the description in sub-paragraph (3) back to the sender within a reasonable period, where—
(a) the postal packet has been conveyed in the provision of a universal postal service and delivery to the addressee named on the postal packet has not been effected; and
(b) the sender’s address is legibly marked on the postal packet.
(2) For the purpose of this paragraph, the definition of “single piece service” shall apply as though the words at sub-paragraph (e) of that definition were replaced with “the purchase of a conveyance of any other postal packet”.
(3) The description set out in this paragraph is—
(a) as to the postal packet’s maximum dimensions—
(i) if the postal packet is a right circular cylinder—
(aa) the length plus twice the diameter does not exceed 1040 millimetres;
(bb) the length does not exceed 900 millimetres; and
(cc) the diameter does not exceed 900 millimetres;
(ii) if the postal packet is not a right circular cylinder, the dimensions of the postal packet (measured at their widest points) do not exceed 610 millimetres by 460 millimetres by 460 millimetres; and
(b) as to the postal packet’s minimum dimensions (measured at their narrowest points), each dimension of the postal packet exceeds 0.25 millimetres.

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Source: https://www.legislation.gov.uk/uksi/2012/936/schedule/1/paragraph/5 (the official version)
Page: https://openlegislation.uk/postal-services-universal-postal-service-order-2012/schedule-1/paragraph-5
Contains public sector information licensed under the Open Government Licence v3.0. Source: legislation.gov.uk, The National Archives.