Regulation 6 Obligation to furnish receipts etc.
Subject to paragraph (2) below, when a person who operates a bureau de change and who has given an exchange rate indication relevant to the transaction sells or buys foreign currency, he shall furnish to the consumer at the time when the currency is supplied a document (a “receipt”) containing the following information—
the date by reference to which the exchange rate is determined;
the amount of foreign currency involved;
the amount of sterling involved;
the rate of exchange;
the rate or amount of commission or other charge levied by him which is not included in the exchange rate stated;
the net amount paid to the consumer; and
the name and address of the person operating the bureau de change or such other information as will enable those particulars to be readily identified by the consumer,
Where currency is supplied to a consumer by means of a machine which is operated by him and which exchanges cash or an instrument representing cash in one currency for cash or an instrument representing cash in another currency,—
in the case of a machine which is so designed as to be capable of providing a receipt, the obligation to supply a receipt does not arise unless the consumer requests, by means of an instruction given to the machine, that a receipt be supplied; and
in the case of a machine which is not so designed, the obligation to supply a receipt does not arise if there is displayed on or in close proximity to the machine and so as to be visible to a consumer as he approaches the machine, a notice to the effect that a receipt will not be provided.
In this regulation, “instrument representing cash” includes a cheque or travellers' cheque but does not include an instrument capable of being used (whether or not some other action is also required) for the purpose of initiating a transaction through an automatic teller machine or automatic cash dispenser.