{
  "url": "https://openlegislation.uk/primary-ophthalmic-services-amendment-transitional-and-consequential-provisions-regulations-2008/regulation-4",
  "json_url": "https://openlegislation.uk/primary-ophthalmic-services-amendment-transitional-and-consequential-provisions-regulations-2008/regulation-4.json",
  "legislation": "uksi/2008/1700",
  "legislation_title": "The Primary Ophthalmic Services Amendment, Transitional and Consequential Provisions Regulations 2008",
  "legislation_url": "https://openlegislation.uk/primary-ophthalmic-services-amendment-transitional-and-consequential-provisions-regulations-2008",
  "path": "regulation/4",
  "kind": "regulation",
  "number": "4",
  "heading": "Investigation of outstanding complaints",
  "text": "(1) Subject to paragraph (2), where before 1st August 2008—\n(a) a complaint had been made under paragraphs 8A to 8C of Schedule 1 (terms of service) to the 1986 Regulations by or on behalf of a patient or former patient of an ophthalmic practitioner; and\n(b) the investigation of that complaint under the procedure required to be established under those paragraphs had not concluded,\nthat complaint must, on or after 1st August 2008, be investigated, or continue to be investigated, by the relevant contractor, as if those paragraphs had not been revoked and continued to have effect as in force on 31st July 2008.\n(2) In a case where there is no relevant contractor the complaint must be investigated or continue to be investigated by the PCT on whose ophthalmic list the ophthalmic practitioner was included.\n(3) Where a complaint falls to be investigated by a PCT under paragraph (2), the investigation shall be carried out in accordance with the Complaints Regulations.",
  "extent": null,
  "status": null,
  "version": "current",
  "annotations": [
    {
      "type": "footnote",
      "label": "f1",
      "text": "Paragraphs 8A to 8C were inserted by S.I. 1996/705 and amended by S.I. 2002/2469, 2004/865 and 2006/1550."
    }
  ],
  "outstanding_effects": [],
  "provenance": {
    "source": "legislation.gov.uk",
    "source_url": "https://www.legislation.gov.uk/uksi/2008/1700/regulation/4",
    "retrieved_at": "2026-10-29T03:29:05.275462+00:00"
  },
  "licence": "Open Government Licence v3.0",
  "licence_url": "https://www.nationalarchives.gov.uk/doc/open-government-licence/version/3/",
  "attribution": "Contains public sector information licensed under the Open Government Licence v3.0. Source: legislation.gov.uk, The National Archives."
}