{
  "url": "https://openlegislation.uk/primary-ophthalmic-services-amendment-transitional-and-consequential-provisions-regulations-2008/regulation-5",
  "json_url": "https://openlegislation.uk/primary-ophthalmic-services-amendment-transitional-and-consequential-provisions-regulations-2008/regulation-5.json",
  "legislation": "uksi/2008/1700",
  "legislation_title": "The Primary Ophthalmic Services Amendment, Transitional and Consequential Provisions Regulations 2008",
  "legislation_url": "https://openlegislation.uk/primary-ophthalmic-services-amendment-transitional-and-consequential-provisions-regulations-2008",
  "path": "regulation/5",
  "kind": "regulation",
  "number": "5",
  "heading": "Complaints relating to general ophthalmic services made after 31st July 2008",
  "text": "(1) Subject to paragraph (2), the complaints procedure established and operated by a relevant contractor under the terms of its general ophthalmic services contract which gives effect to paragraph 22 of Schedule 1 (other contractual terms) to the Contracts Regulations shall apply to any complaint which a patient or former patient of the relevant contractor could have made (but did not make) on or before 31st July 2008 under paragraphs 8A to 8C of Schedule 1 to the 1986 Regulations, as it applies to complaints made by a patient or former patient of the relevant contractor in relation to any matter reasonably connected with the provision of services under the contract.\n(2) In a case where there is no relevant contractor, the complaint must be investigated by the PCT in whose area the general ophthalmic services were provided.\n(3) Where a complaint falls to be investigated by a PCT under paragraph (2), the investigation shall be carried out in accordance with the Complaints Regulations.",
  "extent": null,
  "status": null,
  "version": "current",
  "annotations": [],
  "outstanding_effects": [],
  "provenance": {
    "source": "legislation.gov.uk",
    "source_url": "https://www.legislation.gov.uk/uksi/2008/1700/regulation/5",
    "retrieved_at": "2026-10-29T03:29:05.275462+00:00"
  },
  "licence": "Open Government Licence v3.0",
  "licence_url": "https://www.nationalarchives.gov.uk/doc/open-government-licence/version/3/",
  "attribution": "Contains public sector information licensed under the Open Government Licence v3.0. Source: legislation.gov.uk, The National Archives."
}