# The Primary Ophthalmic Services Amendment, Transitional and Consequential Provisions Regulations 2008, Regulation 5: Complaints relating to general ophthalmic services made after 31st July 2008


(1) Subject to paragraph (2), the complaints procedure established and operated by a relevant contractor under the terms of its general ophthalmic services contract which gives effect to paragraph 22 of Schedule 1 (other contractual terms) to the Contracts Regulations shall apply to any complaint which a patient or former patient of the relevant contractor could have made (but did not make) on or before 31st July 2008 under paragraphs 8A to 8C of Schedule 1 to the 1986 Regulations, as it applies to complaints made by a patient or former patient of the relevant contractor in relation to any matter reasonably connected with the provision of services under the contract.
(2) In a case where there is no relevant contractor, the complaint must be investigated by the PCT in whose area the general ophthalmic services were provided.
(3) Where a complaint falls to be investigated by a PCT under paragraph (2), the investigation shall be carried out in accordance with the Complaints Regulations.

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Source: https://www.legislation.gov.uk/uksi/2008/1700/regulation/5 (the official version)
Page: https://openlegislation.uk/primary-ophthalmic-services-amendment-transitional-and-consequential-provisions-regulations-2008/regulation-5
Contains public sector information licensed under the Open Government Licence v3.0. Source: legislation.gov.uk, The National Archives.