# The Prison and Young Offender Institution (Amendment) Rules 2011, Paragraph 1


In rule 11 (requests and complaints)—
(a) for paragraph (1) substitute—
“(1) A prisoner may make a request or complaint to the governor or independent monitoring board relating to the prisoner’s imprisonment.”;
(b) in paragraph (2)—
(i) omit “On every day”,
(ii) for “hear” substitute “consider as soon as possible”.

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Source: https://www.legislation.gov.uk/uksi/2011/1663/schedule/1/paragraph/1 (the official version)
Page: https://openlegislation.uk/prison-and-young-offender-institution-amendment-rules-2011/schedule-1/paragraph-1
Contains public sector information licensed under the Open Government Licence v3.0. Source: legislation.gov.uk, The National Archives.