{
  "url": "https://openlegislation.uk/prisons-and-young-offenders-institutions-scotland-rules-1994/article-107",
  "json_url": "https://openlegislation.uk/prisons-and-young-offenders-institutions-scotland-rules-1994/article-107.json",
  "legislation": "uksi/1994/1931",
  "legislation_title": "The Prisons and Young Offenders Institutions (Scotland) Rules 1994",
  "legislation_url": "https://openlegislation.uk/prisons-and-young-offenders-institutions-scotland-rules-1994",
  "path": "article/107",
  "kind": "article",
  "number": "107",
  "heading": "Referral of requests and complaints to the Governor",
  "text": "(1) If a prisoner is dissatisfied with the decision of the internal complaints committee in terms of rule 106 in relation to a request or a complaint which he referred to it, he may refer the request or complaint to the Governor.\n(2) If the prisoner requires assistance with the making of the written request or complaint, an officer appointed by the Governor for the purpose shall provide such assistance as is reasonably practicable in the circumstances.\n(3) The Governor shall consider the request or complaint within 7 days of the date on which it is referred except where it is not reasonably practicable for him to do so.\n(4) The Governor may, at the request of the prisoner, discuss the request or complaint with the prisoner.\n(5) If the Governor refuses a request by a prisoner to discuss the request or complaint, he shall inform the prisoner of his reasons and record that decision in writing.\n(6) After considering the referral, the Governor may–\n(a) reject the request or complaint; or\n(b) substitute or amend any recommendation made by the internal complaints committee in terms of rule 106(7) or make any other recommendation as he considers appropriate and give effect to the recommendations as substituted or amended.\n(7) The Governor shall inform the prisoner of his decision in writing and of the prisoner’s right to refer the request or complaint to the Secretary of State in terms of rule 109.",
  "extent": null,
  "status": null,
  "version": "current",
  "annotations": [],
  "outstanding_effects": [],
  "provenance": {
    "source": "legislation.gov.uk",
    "source_url": "https://www.legislation.gov.uk/uksi/1994/1931/article/107",
    "retrieved_at": "2026-10-29T13:28:57.887435+00:00"
  },
  "licence": "Open Government Licence v3.0",
  "licence_url": "https://www.nationalarchives.gov.uk/doc/open-government-licence/version/3/",
  "attribution": "Contains public sector information licensed under the Open Government Licence v3.0. Source: legislation.gov.uk, The National Archives."
}