Part 12 REQUESTS AND COMPLAINTS
- 121Requests to speak to an officer of the Scottish Ministers, a member of the visiting committee, a sheriff or a justice of the peace
- 122Requests and complaints to the visiting committee
- 123Complaints to the residential officer
- 124Complaints to the residential unit manager
- 125Referral of complaints to the internal complaints committee
- 126Referral of complaints to the Governor
- 127Complaints to the Governor in relation to confidential matters
- 128Complaints concerning medical treatment
- 129Requests, complaints and representations to the Scottish Ministers in relation to certain matters
- 130Appeals in relation to disciplinary proceedings
- 131Power of Scottish Ministers to quash findings of guilt and to remit or mitigate punishments
- 132Direction with respect to complaints procedures