# The Private and Voluntary Health Care (England) Regulations 2001, Regulation 7: Patients' guide


(1) The registered person shall produce a written guide to the establishment or agency (in these Regulations referred to as “the patients' guide”) which shall consist of—
(a) a summary of the statement of purpose;
(b) the terms and conditions in respect of services to be provided for patients, including as to the amount and method of payment of charges for all aspects of their treatment;
(c) a standard form of contract for the provision of services and facilities by the registered provider to patients;
(d) a summary of the complaints procedure established under regulation 23;
(e) a summary of the results of the consultation conducted in accordance with regulation 17(3);
(f) the address and telephone number of the Commission; and
(g) the most recent inspection report prepared by the Commission or information as to how a copy of that report may be obtained.
(2) The registered person shall supply a copy of the patients' guide to the Commission, and shall make the patients' guide available for inspection by every patient and any person acting on behalf of a patient.

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Source: https://www.legislation.gov.uk/uksi/2001/3968/regulation/7 (the official version)
Page: https://openlegislation.uk/private-and-voluntary-health-care-england-regulations-2001/regulation-7
Contains public sector information licensed under the Open Government Licence v3.0. Source: legislation.gov.uk, The National Archives.