# The Probate Services (Approved Body) Complaints Regulations 2004, Regulation 13


(1) The member must keep a copy of the investigator’s decision for 3 years.
(2) The member must supply to the approved body, at its request and at its expense, a statement showing the number of complaints and outcomes for the preceding 12 months.

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Source: https://www.legislation.gov.uk/uksi/2004/2951/regulation/13 (the official version)
Page: https://openlegislation.uk/probate-services-approved-body-complaints-regulations-2004/regulation-13
Contains public sector information licensed under the Open Government Licence v3.0. Source: legislation.gov.uk, The National Archives.