# The Probate Services (Approved Body) Complaints Regulations 2004, Regulation 6


(1) A service user may make a complaint relating to the provision of probate services by the member.
(2) The complaint may be made in writing or orally and, if orally, a note shall be taken by the member and sent to the service user for agreement as to the scope of the complaint.

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Source: https://www.legislation.gov.uk/uksi/2004/2951/regulation/6 (the official version)
Page: https://openlegislation.uk/probate-services-approved-body-complaints-regulations-2004/regulation-6
Contains public sector information licensed under the Open Government Licence v3.0. Source: legislation.gov.uk, The National Archives.