{
  "url": "https://openlegislation.uk/public-sector-bodies-websites-and-mobile-applications-no-2-accessibility-regulations-2018/regulation-12",
  "json_url": "https://openlegislation.uk/public-sector-bodies-websites-and-mobile-applications-no-2-accessibility-regulations-2018/regulation-12.json",
  "legislation": "uksi/2018/952",
  "legislation_title": "The Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018",
  "legislation_url": "https://openlegislation.uk/public-sector-bodies-websites-and-mobile-applications-no-2-accessibility-regulations-2018",
  "path": "regulation/12",
  "kind": "regulation",
  "number": "12",
  "heading": "Failure to make a reasonable adjustment",
  "text": "(1) A failure by a public sector body to comply with the accessibility requirement is to be treated as a failure to make a reasonable adjustment.\n(2) A failure by a public sector body to provide a satisfactory response to a request to provide information in an accessible format, pursuant to regulation 13(2) (right to request information in an accessible format), is to be treated as a failure to make a reasonable adjustment.\n(3) A “failure to make a reasonable adjustment” in this regulation means a failure to make a reasonable adjustment for the purposes of—\n(a) sections 20, 21 and 29 of the Equality Act 2010; or\n(b) sections 19 to 21 and 21B to 21E of the Disability Discrimination Act 1995.",
  "extent": "E+W+S+N.I.",
  "status": null,
  "version": "current",
  "annotations": [
    {
      "type": "I",
      "label": "I1",
      "text": "Reg. 12 in force at 23.9.2018, see reg. 1(2)"
    },
    {
      "type": "footnote",
      "label": "f1",
      "text": "1995 c.50; section 19 was amended by Sch.8 para.9 of the Disability Discrimination Act 1995 (c.50), Sch 1 para.12 of the Disability Discrimination (Northern Ireland) Order 2006/312 and reg.8 of the Civil Aviation (Access to Air Travel for Disabled Persons or Persons with Reduced Mobility) Regulations 2007/1895. Section 20 was amended by Sch.8 para.10 of the Disability Discrimination Act 1995 (c.50). Sections 21B to 21E were inserted by art.4 of the Disability Discrimination (Northern Ireland) Order 2006/312. The Disability Discrimination Act 1995 was repealed for England, Wales and Scotland (subject to limited savings for Scotland) by the Equality Act 2010 (c.15)."
    }
  ],
  "outstanding_effects": [],
  "provenance": {
    "source": "legislation.gov.uk",
    "source_url": "https://www.legislation.gov.uk/uksi/2018/952/regulation/12",
    "retrieved_at": "2026-10-28T22:54:27.559366+00:00"
  },
  "licence": "Open Government Licence v3.0",
  "licence_url": "https://www.nationalarchives.gov.uk/doc/open-government-licence/version/3/",
  "attribution": "Contains public sector information licensed under the Open Government Licence v3.0. Source: legislation.gov.uk, The National Archives."
}