{
  "url": "https://openlegislation.uk/public-sector-bodies-websites-and-mobile-applications-no-2-accessibility-regulations-2018/regulation-13",
  "json_url": "https://openlegislation.uk/public-sector-bodies-websites-and-mobile-applications-no-2-accessibility-regulations-2018/regulation-13.json",
  "legislation": "uksi/2018/952",
  "legislation_title": "The Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018",
  "legislation_url": "https://openlegislation.uk/public-sector-bodies-websites-and-mobile-applications-no-2-accessibility-regulations-2018",
  "path": "regulation/13",
  "kind": "regulation",
  "number": "13",
  "heading": "Notification and request for information",
  "text": "(1) If a person believes that a website or mobile application of a public sector body has failed to comply with the accessibility requirement, that person may notify the public sector body of that failure.\n(2) A person may request information in an accessible format that has been excluded from a website or mobile application of a public sector body pursuant to regulation 4(2) or regulation 7(4).\n(3) A public sector body must provide a response to a notification or request made by a person under this regulation within a reasonable period of time.\n(4) If a public sector body does not comply with paragraph (3) of this regulation, or a person is dissatisfied with the response received, that person may complain to the applicable enforcement body.",
  "extent": "E+W+S+N.I.",
  "status": null,
  "version": "current",
  "annotations": [
    {
      "type": "I",
      "label": "I1",
      "text": "Reg. 13 in force at 23.9.2018, see reg. 1(2)"
    }
  ],
  "outstanding_effects": [],
  "provenance": {
    "source": "legislation.gov.uk",
    "source_url": "https://www.legislation.gov.uk/uksi/2018/952/regulation/13",
    "retrieved_at": "2026-10-28T22:54:27.559366+00:00"
  },
  "licence": "Open Government Licence v3.0",
  "licence_url": "https://www.nationalarchives.gov.uk/doc/open-government-licence/version/3/",
  "attribution": "Contains public sector information licensed under the Open Government Licence v3.0. Source: legislation.gov.uk, The National Archives."
}