# The Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018, Regulation 13: Notification and request for information

Extent: E+W+S+N.I.

(1) If a person believes that a website or mobile application of a public sector body has failed to comply with the accessibility requirement, that person may notify the public sector body of that failure.
(2) A person may request information in an accessible format that has been excluded from a website or mobile application of a public sector body pursuant to regulation 4(2) or regulation 7(4).
(3) A public sector body must provide a response to a notification or request made by a person under this regulation within a reasonable period of time.
(4) If a public sector body does not comply with paragraph (3) of this regulation, or a person is dissatisfied with the response received, that person may complain to the applicable enforcement body.

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Source: https://www.legislation.gov.uk/uksi/2018/952/regulation/13 (the official version)
Page: https://openlegislation.uk/public-sector-bodies-websites-and-mobile-applications-no-2-accessibility-regulations-2018/regulation-13
Contains public sector information licensed under the Open Government Licence v3.0. Source: legislation.gov.uk, The National Archives.