{
  "url": "https://openlegislation.uk/public-services-ombudsman-act-northern-ireland-2016/section-27",
  "json_url": "https://openlegislation.uk/public-services-ombudsman-act-northern-ireland-2016/section-27.json",
  "legislation": "nia/2016/4",
  "legislation_title": "Public Services Ombudsman Act (Northern Ireland) 2016",
  "legislation_url": "https://openlegislation.uk/public-services-ombudsman-act-northern-ireland-2016",
  "path": "section/27",
  "kind": "section",
  "number": "27",
  "heading": "Meaning of exhausting the complaints handling procedure",
  "text": "Acomplaints handling procedure is exhausted when—\n(a) a final decision is made on the complaint,\n(b) it is determined not to deal with the complaint, or\n(c) it is determined not to deal any further with the complaint.",
  "extent": null,
  "status": null,
  "version": "current",
  "annotations": [],
  "outstanding_effects": [],
  "provenance": {
    "source": "legislation.gov.uk",
    "source_url": "https://www.legislation.gov.uk/nia/2016/4/section/27",
    "retrieved_at": "2026-11-06T03:33:14.036130+00:00"
  },
  "licence": "Open Government Licence v3.0",
  "licence_url": "https://www.nationalarchives.gov.uk/doc/open-government-licence/version/3/",
  "attribution": "Contains public sector information licensed under the Open Government Licence v3.0. Source: legislation.gov.uk, The National Archives."
}