# Public Services Ombudsman Act (Northern Ireland) 2016, Section 34: Meaning of complaints handling procedure


In this Act “complaints handling procedure” is the procedure of a listed authority for examining complaints in respect of matters which the Ombudsman may investigate.

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Source: https://www.legislation.gov.uk/nia/2016/4/section/34 (the official version)
Page: https://openlegislation.uk/public-services-ombudsman-act-northern-ireland-2016/section-34
Contains public sector information licensed under the Open Government Licence v3.0. Source: legislation.gov.uk, The National Archives.