# Public Services Ombudsman (Wales) Act 2005, Section 3: Alternative resolution of complaints


(1) The Ombudsman may take any action he thinks appropriate with a view to resolving a complaint which he has power to investigate under section 2.
(2) The Ombudsman may take action under this section in addition to or instead of conducting an investigation into the complaint.
(3) Any action under this section must be taken in private.

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Source: https://www.legislation.gov.uk/ukpga/2005/10/section/3 (the official version)
Page: https://openlegislation.uk/public-services-ombudsman-wales-act-2005/section-3
Contains public sector information licensed under the Open Government Licence v3.0. Source: legislation.gov.uk, The National Archives.