# Public Services Ombudsman (Wales) Act 2005, Section 34E: Requirements: complaints made to the Ombudsman


(1) The requirements mentioned in section 34B(4)(c) are that the complaint must be made—
(a) in writing, and
(b) before the end of the permitted period.
(2) In subsection (1)(b) (and in section 34F(1)(a)(ii)) “the permitted period” means—
(a) where the person aggrieved has notice of the matter before the date on which section 34B comes into force, the period of 12 months beginning with the date on which that section comes into force, and
(b) in any other case, the period of 12 months beginning with the day on which the person aggrieved first has notice of the matter.
(3) It is for the Ombudsman to determine whether the requirements of subsection (1) are met in respect of a complaint.

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Source: https://www.legislation.gov.uk/ukpga/2005/10/section/34E (the official version)
Page: https://openlegislation.uk/public-services-ombudsman-wales-act-2005/section-34E
Contains public sector information licensed under the Open Government Licence v3.0. Source: legislation.gov.uk, The National Archives.