{
  "url": "https://openlegislation.uk/public-services-ombudsman-wales-act-2019/section-7",
  "json_url": "https://openlegislation.uk/public-services-ombudsman-wales-act-2019/section-7.json",
  "legislation": "anaw/2019/3",
  "legislation_title": "Public Services Ombudsman (Wales) Act 2019",
  "legislation_url": "https://openlegislation.uk/public-services-ombudsman-wales-act-2019",
  "path": "section/7",
  "kind": "section",
  "number": "7",
  "heading": "Who can complain",
  "text": "(1) The persons entitled to make a complaint to the Ombudsman under this Part are—\n(a) a member of the public (in this Part referred to as “the person aggrieved”) who claims or claimed to have sustained injustice or hardship in consequence of a matter which the Ombudsman is entitled to investigate under sections 11 to 16,\n(b) a person authorised in writing by the person aggrieved to act on that person's behalf, or\n(c) if the person aggrieved is not capable of authorising such a person (for example because the person aggrieved has died), a person who appears to the Ombudsman to be appropriate to act on behalf of the person aggrieved.\n(2) “Member of the public” means any person other than a listed authority acting in its capacity as such.\n(3) It is for the Ombudsman to determine any question of whether a person is entitled under this section to make a complaint to the Ombudsman.",
  "extent": null,
  "status": null,
  "version": "current",
  "annotations": [
    {
      "type": "I",
      "label": "I1",
      "text": "S. 7 in force at 23.7.2019 by S.I. 2019/1096, reg. 2"
    }
  ],
  "outstanding_effects": [],
  "provenance": {
    "source": "legislation.gov.uk",
    "source_url": "https://www.legislation.gov.uk/anaw/2019/3/section/7",
    "retrieved_at": "2026-10-29T20:18:04.001338+00:00"
  },
  "licence": "Open Government Licence v3.0",
  "licence_url": "https://www.nationalarchives.gov.uk/doc/open-government-licence/version/3/",
  "attribution": "Contains public sector information licensed under the Open Government Licence v3.0. Source: legislation.gov.uk, The National Archives."
}