{
  "url": "https://openlegislation.uk/public-transport-users-committee-for-scotland-order-2006/schedule-1/paragraph-2",
  "json_url": "https://openlegislation.uk/public-transport-users-committee-for-scotland-order-2006/schedule-1/paragraph-2.json",
  "legislation": "ssi/2006/250",
  "legislation_title": "The Public Transport Users' Committee for Scotland Order 2006",
  "legislation_url": "https://openlegislation.uk/public-transport-users-committee-for-scotland-order-2006",
  "path": "schedule/1/paragraph/2",
  "kind": "paragraph",
  "number": "2",
  "heading": "Making a complaint",
  "text": "–\n(1) A written complaint shall be made by a notice of complaint sent to the Sub-Committee.\n(2) A notice of complaint–\n(a) shall be sent to the Sub-Committee within 28 days of the date on which the complainant has been advised that the bus operator has determined the relevant complaint;\n(b) shall state the full name and address of the complainant;\n(c) may specify some other address as being the address to which documents may be sent in connection with the complaint;\n(d) shall specify the date on which the relevant complaint was made and the nature of any determination made by the bus operator on that complaint; and\n(e) may include any representations which the complainant wishes to make.\n(3) The notice of complaint shall be signed by the complainant or an authorised representative.",
  "extent": null,
  "status": null,
  "version": "current",
  "annotations": [],
  "outstanding_effects": [],
  "provenance": {
    "source": "legislation.gov.uk",
    "source_url": "https://www.legislation.gov.uk/ssi/2006/250/schedule/1/paragraph/2",
    "retrieved_at": "2026-10-28T22:19:42.662071+00:00"
  },
  "licence": "Open Government Licence v3.0",
  "licence_url": "https://www.nationalarchives.gov.uk/doc/open-government-licence/version/3/",
  "attribution": "Contains public sector information licensed under the Open Government Licence v3.0. Source: legislation.gov.uk, The National Archives."
}