{
  "url": "https://openlegislation.uk/public-transport-users-committee-for-scotland-order-2006/schedule-1/paragraph-3",
  "json_url": "https://openlegislation.uk/public-transport-users-committee-for-scotland-order-2006/schedule-1/paragraph-3.json",
  "legislation": "ssi/2006/250",
  "legislation_title": "The Public Transport Users' Committee for Scotland Order 2006",
  "legislation_url": "https://openlegislation.uk/public-transport-users-committee-for-scotland-order-2006",
  "path": "schedule/1/paragraph/3",
  "kind": "paragraph",
  "number": "3",
  "heading": "Action upon receipt of notice of complaint",
  "text": "–\n(1) Upon receiving a notice of complaint in accordance with paragraph 2, the Sub-Committee shall–\n(a) send an acknowledgement of receipt to the complainant;\n(b) enter particulars of the complaint in a register maintained by the Sub-Committee for that purpose; and\n(c) send a copy of the notice of complaint to the bus operator.\n(2) Upon receiving a copy of the notice of complaint in accordance with sub-paragraph (1)(c), the bus operator shall within 21 days send to the Sub-Committee a copy of–\n(a) the original representations contained in the relevant complaint;\n(b) its response to those representations; and\n(c) its response to the notice of complaint.",
  "extent": null,
  "status": null,
  "version": "current",
  "annotations": [],
  "outstanding_effects": [],
  "provenance": {
    "source": "legislation.gov.uk",
    "source_url": "https://www.legislation.gov.uk/ssi/2006/250/schedule/1/paragraph/3",
    "retrieved_at": "2026-10-28T22:19:42.662071+00:00"
  },
  "licence": "Open Government Licence v3.0",
  "licence_url": "https://www.nationalarchives.gov.uk/doc/open-government-licence/version/3/",
  "attribution": "Contains public sector information licensed under the Open Government Licence v3.0. Source: legislation.gov.uk, The National Archives."
}