{ "url": "https://openlegislation.uk/rail-vehicle-accessibility-regulations-1998/regulation-13", "json_url": "https://openlegislation.uk/rail-vehicle-accessibility-regulations-1998/regulation-13.json", "legislation": "uksi/1998/2456", "legislation_title": "The Rail Vehicle Accessibility Regulations 1998", "legislation_url": "https://openlegislation.uk/rail-vehicle-accessibility-regulations-1998", "path": "regulation/13", "kind": "regulation", "number": "13", "heading": "Passenger information", "text": "(1) A regulated rail vehicle shall be fitted with public address systems for audible and visual announcements inside the passenger saloon and for visual announcements on the exterior of the vehicle.\n(2) The system for visual announcements on the exterior of the vehicle shall be fitted, if the vehicle is not hauled by a locomotive,—\n(a) on the front of a single vehicle;\n(b) where two or more vehicles are coupled together, on the front of the leading vehicle; or\n(c) where five or more vehicles are coupled together, on each side of each vehicle, unless such a system is fitted to the front of the leading vehicle.\n(3) The system for visual announcements on the exterior of a vehicle which is hauled by one or more locomotives shall be fitted to each side of each such vehicle, unless such a system is fitted to the front of the leading locomotive and is used to provide the announcements required by paragraph (4) using letters and numbers which comply with paragraph (7).\n(4) Whilst the vehicle is stationary at a station or a tram stop, the systems inside the passenger saloon and on the exterior of the vehicle shall be used to announce the destination of the vehicle, or, if the vehicle is following a circular route, the name or number of the route, and, in the case of systems inside the passenger saloon only, to announce the next stop.\n(5) Subject to paragraph (6) the systems inside the passenger saloon shall be used—\n(a) to announce the next station, or tram stop, at which the vehicle will be stopping, not less than once during the period beginning five minutes before the vehicle is expected by the operator’s staff to stop at that station or tram stop;\n(b) to announce any delay exceeding ten minutes to the scheduled timing for that journey;\n(c) to announce any diversions from the route shown in the published timetable for that journey; and\n(d) to make emergency announcements.\n(6) Paragraph (5)(a) does not apply if the timetabled journey time between stations or tram stops is less than two minutes.\n(7) The first letter of, and numbers used in, announcements on visual systems shall be not less than 70 millimetres high on systems on the front of the vehicle and not less than 35 millimetres high on other systems, and all letters and numbers shall contrast with their background.\n(8) A word on a visual system shall not be written in capital letters only.\n(9) Visual announcements inside the passenger saloon shall be visible from the majority of passenger seats (including priority seats) in that saloon.", "extent": null, "status": null, "version": "current", "annotations": [], "outstanding_effects": [ { "type": "excluded", "affecting": "uksi/2004/1205", "affecting_title": "The Rail Vehicle Accessibility (Seaton Tramway Tramcars 9, 10 and 11) Exemption Order 2004" }, { "type": "excluded", "affecting": "uksi/2004/1205", "affecting_title": "The Rail Vehicle Accessibility (Seaton Tramway Tramcars 9, 10 and 11) Exemption Order 2004" }, { "type": "restr in pt (1.1.2002)", "affecting": "uksi/2001/3952", "affecting_title": "The Rail Vehicle Accessibility (Croydon Tramlink Class CR4000 Vehicles) Exemption Order 2001" }, { "type": "restr in pt (temp)", "affecting": "uksi/2001/785", "affecting_title": "The Rail Vehicle Accessibility (Midland Metro T69 Vehicles) Exemption Order 2001" }, { "type": "restr in pt (temp) (until 30.9.2004)", "affecting": "uksi/2001/847", "affecting_title": "The Rail Vehicle Accessibility (Gatwick Express Class 460 Vehicles) Exemption Order 2001" }, { "type": "restr in pt (temp)", "affecting": "uksi/2001/848", "affecting_title": "The Rail Vehicle Accessibility (South West Trains Class 458 Vehicles) Exemption Order 2001" }, { "type": "excluded", "affecting": "uksi/2000/6", "affecting_title": "The Rail Vehicle Accessibility (Croydon Tramlink Class CR4000 Vehicles) Exemption Order 2000" }, { "type": "excluded (temp. until 1.7.2000)", "affecting": "uksi/2000/6", "affecting_title": "The Rail Vehicle Accessibility (Croydon Tramlink Class CR4000 Vehicles) Exemption Order 2000" }, { "type": "excluded in part (temp. until 31.12.2000) (except for reg. 13(5)(a)(8))", "affecting": "uksi/2000/6", "affecting_title": "The Rail Vehicle Accessibility (Croydon Tramlink Class CR4000 Vehicles) Exemption Order 2000" }, { "type": "excluded", "affecting": "uksi/2000/770", "affecting_title": "The Rail Vehicle Accessibility (Gatwick Express Class 460 Vehicles) Exemption Order 2000" }, { "type": "excluded", "affecting": "uksi/2000/2050", "affecting_title": "The Rail Vehicle Accessibility (Connex South Eastern Class 375 Vehicles) Exemption Order 2000" }, { "type": "excluded", "affecting": "uksi/2000/2050", "affecting_title": "The Rail Vehicle Accessibility (Connex South Eastern Class 375 Vehicles) Exemption Order 2000" }, { "type": "excl.in pt.", "affecting": "uksi/1999/520", "affecting_title": "The Rail Vehicle Accessibility (Midland Metro T69 Vehicles) Exemption Order 1999" }, { "type": "excl.in pt.", "affecting": "uksi/1999/2404", "affecting_title": "The Rail Vehicle Accessibility (South West Trains Class 458 Vehicles) Exemption Order 1999" }, { "type": "excl.", "affecting": "uksi/1999/1932", "affecting_title": "The Rail Vehicle Accessibility (Central Trains Class 170/5 Vehicles) Exemption Order 1999" }, { "type": "excl.in pt. (to.30.4.2001) (temp.)", "affecting": "uksi/1999/1256", "affecting_title": "The Rail Vehicle Accessibility (Midland Metro T69 Vehicles) (Exemption No. 2) Order 1999" }, { "type": "excl", "affecting": "uksi/2003/2408", "affecting_title": "The Rail Vehicle Accessibility (Bristol Harbour Railway Vehicle Number DB978121) Exemption Order 2003" }, { "type": "restr (temp) (until 31.5.2026)", "affecting": "uksi/2003/1687", "affecting_title": "The Rail Vehicle Accessibility (Festiniog Railway Company Vehicle Number 122) Exemption Order 2003" }, { "type": "excl", "affecting": "uksi/2003/1436", "affecting_title": "The Rail Vehicle Accessibility (Furness Railway Trust North London Coach) Exemption Order 2003" }, { "type": "excluded", "affecting": "uksi/2004/1205", "affecting_title": "The Rail Vehicle Accessibility (Seaton Tramway Tramcars 9, 10 and 11) Exemption Order 2004" }, { "type": "excluded", "affecting": "uksi/2004/1205", "affecting_title": "The Rail Vehicle Accessibility (Seaton Tramway Tramcars 9, 10 and 11) Exemption Order 2004" }, { "type": "excluded", "affecting": "uksi/2004/1205", "affecting_title": "The Rail Vehicle Accessibility (Seaton Tramway Tramcars 9, 10 and 11) Exemption Order 2004" }, { "type": "excluded", "affecting": "uksi/2004/1205", "affecting_title": "The Rail Vehicle Accessibility (Seaton Tramway Tramcars 9, 10 and 11) Exemption Order 2004" }, { "type": "transtl provns", "affecting": "uksi/2008/925", "affecting_title": "The Rail Vehicle Accessibility (B2007 Vehicles) Exemption Order 2008" }, { "type": "modified (temp. until 31/12/2013)", "affecting": "uksi/2008/2969", "affecting_title": "The Rail Vehicle Accessibility (London Underground Victoria Line 09TS Vehicles) Exemption Order 2008" }, { "type": "modified (temp. until 31/12/2013)", "affecting": "uksi/2008/2969", "affecting_title": "The Rail Vehicle Accessibility (London Underground Victoria Line 09TS Vehicles) Exemption Order 2008" }, { "type": "restr", "affecting": "uksi/2002/1694", "affecting_title": "The Rail Vehicle Accessibility (Isle of Wight Railway LCDR No. 2515 Vehicle) Exemption Order 2002" }, { "type": "restr in pt (temp) (until 30.6.2003)", "affecting": "uksi/2002/1617", "affecting_title": "The Rail Vehicle Accessibility (South Central Class 375/3 Vehicles) Exemption Order 2002" }, { "type": "excl in pt (temp)", "affecting": "uksi/2002/657", "affecting_title": "The Rail Vehicle Accessibility (Cairngorm Funicular Railway) Exemption Order 2002" }, { "type": "excl in pt (temp)", "affecting": "uksi/2002/656", "affecting_title": "The Rail Vehicle Accessibility (South West Trains Class 458 Vehicles) Exemption Order 2002" }, { "type": "restr", "affecting": "uksi/2002/2873", "affecting_title": "The Rail Vehicle Accessibility (Summerlee Tramcar No. 392) Exemption Order 2002" }, { "type": "excl", "affecting": "uksi/2002/1188", "affecting_title": "The Rail Vehicle Accessibility (Middleton Railway Drewry Car) Exemption Order 2002" }, { "type": "excluded", "affecting": "uksi/2002/285", "affecting_title": "The Rail Vehicle Accessibility (East Hayling Light Railway Vehicles) Exemption Order 2002" } ], "provenance": { "source": "legislation.gov.uk", "source_url": "https://www.legislation.gov.uk/uksi/1998/2456/regulation/13", "retrieved_at": "2026-10-29T11:17:49.649417+00:00" }, "licence": "Open Government Licence v3.0", "licence_url": "https://www.nationalarchives.gov.uk/doc/open-government-licence/version/3/", "attribution": "Contains public sector information licensed under the Open Government Licence v3.0. Source: legislation.gov.uk, The National Archives." }