{
  "url": "https://openlegislation.uk/re-use-of-public-sector-information-regulations-2015/regulation-17",
  "json_url": "https://openlegislation.uk/re-use-of-public-sector-information-regulations-2015/regulation-17.json",
  "legislation": "uksi/2015/1415",
  "legislation_title": "The Re-use of Public Sector Information Regulations 2015",
  "legislation_url": "https://openlegislation.uk/re-use-of-public-sector-information-regulations-2015",
  "path": "regulation/17",
  "kind": "regulation",
  "number": "17",
  "heading": "Internal complaints procedure",
  "text": "(1) A public sector body must establish an internal complaints procedure for determining complaints relating to its compliance with these Regulations.\n(2) A person who believes that a public sector body has failed to comply with any requirement of these Regulations may complain in writing to the public sector body in accordance with its internal complaints procedure.\n(3) A public sector body must determine any complaint made under paragraph (2) within a reasonable time and thereafter notify the person of its determination without delay.\n(4) Notification under paragraph (3) must be in writing and give reasons for the determination.",
  "extent": "E+W+S+N.I.",
  "status": null,
  "version": "current",
  "annotations": [],
  "outstanding_effects": [],
  "provenance": {
    "source": "legislation.gov.uk",
    "source_url": "https://www.legislation.gov.uk/uksi/2015/1415/regulation/17",
    "retrieved_at": "2026-10-28T23:34:40.502404+00:00"
  },
  "licence": "Open Government Licence v3.0",
  "licence_url": "https://www.nationalarchives.gov.uk/doc/open-government-licence/version/3/",
  "attribution": "Contains public sector information licensed under the Open Government Licence v3.0. Source: legislation.gov.uk, The National Archives."
}