Paragraph 2

In this schedule—

• “certified translation” means a translation certified to be a correct translation,

• “relevant international agreement” means—

  1. (a)

     the Global Convention on the Recognition of Qualifications concerning Higher Education, signed by the United Kingdom at Paris on 25 November 2019^f1, or

  2. (b)

     the Convention on the Recognition of Qualifications concerning Higher Education in the European Region, signed by the United Kingdom at Strasbourg on 7 November 1997^f2,

• “within five working days” in relation to the provision of support to a subscriber means within a period of 120 hours beginning with the relevant time and disregarding any day which is not a working day,

• “within two working days” in relation to the provision of support to a subscriber means within a period of 48 hours beginning with the relevant time and disregarding any day which is not a working day.