# The Regulated Services (Annual Returns) (Wales) Regulations 2017, Paragraph 14


The total number of formal complaints made during the last financial year and the proportion of those complaints which were not upheld, partially upheld and upheld.

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Source: https://www.legislation.gov.uk/wsi/2017/1097/schedule/paragraph/14 (the official version)
Page: https://openlegislation.uk/regulated-services-annual-returns-wales-regulations-2017/schedule/paragraph-14
Contains public sector information licensed under the Open Government Licence v3.0. Source: legislation.gov.uk, The National Archives.