# The Regulated Services (Service Providers and Responsible Individuals) (Wales) Regulations 2017, Regulation 25: Respect and sensitivity

Extent: E+W

(1) The service provider must ensure that individuals are treated with respect and sensitivity.
(2) This includes, but is not limited to,—
(a) respecting the individual's privacy and dignity;
(b) respecting the individual's rights to confidentiality;
(c) promoting the individual's autonomy and independence;
(d) having regard to any relevant protected characteristics (as defined in section 4 of the Equality Act 2010) of the individual.

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Source: https://www.legislation.gov.uk/wsi/2017/1264/regulation/25 (the official version)
Page: https://openlegislation.uk/regulated-services-service-providers-and-responsible-individuals-wales-regulations-2017/regulation-25
Contains public sector information licensed under the Open Government Licence v3.0. Source: legislation.gov.uk, The National Archives.